Lawyers spend lots of time and money on professional development, even in the few remaining states where continuing legal education is not mandatory. It’s because they want to be as prepared as possible to perform for their clients at the highest level. That makes sense. But, if you asked the average lawyer how much time she’s spent actively engaging in improving her client’s performance, the tally would pale in comparison with the number of hours the same lawyer spent prepping herself.
In the best-case scenario, the attorney-client relationship is a partnership. So, maybe law firms should consider expending more resources in relation to client performance beyond the traditional preparation measures, which may not be the optimal choice for modern clients. Enter EmpowerLegal, a video-based client preparation tool for law firms and their clients.
EmpowerLegal Employs Videos to Help Guide Clients
EmpowerLegal grants lawyers access to proprietary video content (featuring professional actors) aimed at demystifying aspects of the legal process, and focused on helping firm clients perform better under pressure. And make no mistake about it: Law firm clients do feel tremendous pressure when facing down the legal process. While attorneys are involved in that process every working day of their lives, their clients may only have a single experience with the legal process — the one their attorney is guiding them through right now. So, it’s imperative to do the best possible job in your role as guide, including assisting your client in building his own case, when he can contribute to advancing it. EmpowerLegal helps you to do this by supplementing your normal prep work with high-quality instructional videos that feature guiding narration and dramatizations of real-life situations.
Empower’s client video portal is mobile-accessible, and clients can take notes on what they’re seeing … and ask direct questions of their lawyers via email.